Return & Refunds
Returns Policy
Returned items must conform to our returns policy:
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Your returned item must arrive at our studios in London no later than 14 days after you receive the order. After this time we cannot guarantee that we will accept the order for refund;
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Once your return has been received and it complies with our returns policy, we will refund you by your original payment method
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We strongly advise all customers to check garments thoroughly upon delivery before removing any attached tags and before disposing of any original packaging
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Items must be returned unworn (other than to try them on), unwashed, undamaged and unused with their original tags.
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If the item comes with a security tag this must be left on. If the security tag is removed then the returned item will not comply with the returns policy and will not be refunded
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We recommend that you return items in their original packaging to ensure the necessary protection when in transit
