Orders & Shipping
Shipping Information
We ship worldwide. All services make deliveries between Monday and Friday 9am‐ 5pm. Please note that some services may not be available in all countries.
Shipping Times
Most of Europe and USA: delivery within 2‐4 days*
Rest of the world: delivery within 3‐7 days*
We are happy to accept cancellations, for any reason; up to the moment we have processed your order. After that, you will not be able to cancel your order, but you may return it. For instructions on how to do this, please refer to our Refunds & Returns page.
Order Tracking
After placing an order, you will receive an e‐mail acknowledgment. This will be followed by another e‐mail once we have verified your payment details and approved your order for shipping.
In the event of a problem in processing your order we will contact you requesting further information.
Shipping times will vary. Please refer to our shipping section for more information. OSMAN cannot take responsibility for delays due to customs clearance or payment transaction.
Please note that you have 30 days upon the dispatch of your order to contact us should you not receive it. If you contact us after this 30 day period, we cannot guarantee your refund.
You can contact us:
Phone(0) 207 401 9514
(Available Monday to Friday 9am‐6pm GMT
